Privacy Policy

This Privacy Policy describes how Our Hero The Villain Inc. collects, uses, stores, and protects information provided through our websites, release systems, digital experiences, and associated brand divisions, including Kloset Greed™, 1OFUS™, Foolish Rivalry™, FRAMEWORK™, and related properties.

By accessing this website or interacting with our services, you acknowledge and agree to the practices outlined within this Privacy Policy.

Information We Collect

We may collect personal, technical, transactional, or communication-related information when users:

• Place orders
• Join release lists or mailing lists
• Submit forms
• Contact support
• Access release pages or digital systems
• Interact with website functionality

Information collected may include:

• Name
• Email address
• Shipping address, delivery instructions, and fulfillment-related order information
• Billing information
• IP address
• Browser or device information
• Order history, crypto invoice references, and transaction-related fulfillment records
• Website usage activity

How Information Is Used

Information collected may be used to:

• Process orders and transactions
• Coordinate shipping, fulfillment, tracking, and delivery communications
• Provide customer support
• Communicate release information
• Improve website functionality and operational systems
• Protect against fraud, abuse, or unauthorized activity
• Maintain security and operational integrity

Payment Information

Payment information may be processed through third-party payment providers including PayPal and NOWPayments.

Cryptocurrency transactions may require customers to submit blockchain wallet information, payment confirmations, transaction identifiers, or crypto invoice data through third-party processors.

Our Hero The Villain Inc. does not directly store full payment card details, PayPal login credentials, cryptocurrency private keys, wallet seed phrases, or full blockchain wallet security credentials.

Customers acknowledge that third-party payment processors maintain separate privacy policies, fraud review procedures, operational systems, blockchain verification systems, and data handling practices governing payment-related information.

Cookies & Analytics

This website may use cookies, analytics tools, tracking technologies, or performance monitoring systems to improve user experience, website performance, release management, and operational functionality.

Users may adjust browser settings to refuse certain cookies where supported by their browser or device.

Email Communications

Customers or subscribers may receive emails related to:

• Orders, invoice confirmations, crypto payment notices, and fulfillment updates
• Release announcements
• Early access notifications
• Operational updates
• Brand communications

Users may unsubscribe from non-essential marketing communications at any time using available unsubscribe functionality where applicable.

Information Sharing

Our Hero The Villain Inc. does not sell customer personal information to third parties.

Information may be shared with trusted operational providers where necessary for:

• Payment processing
• Shipping and fulfillment
• Website hosting
• Email delivery, order notifications, and operational communications infrastructure
• Fraud prevention
• Operational infrastructure

Information may also be disclosed where required by applicable law, legal process, fraud investigation, or protection of legal rights.

Operational Integrity & Customer Protection

Our Hero The Villain Inc. aims to operate with professionalism, transparency, and reasonable operational safeguards intended to help protect both customers and the integrity of limited-release systems.

Customer information collected during checkout, release access, fulfillment coordination, or support communication is used only for legitimate operational, fulfillment, security, or customer-service purposes described within this Privacy Policy.

Data Security

Reasonable administrative, technical, and operational measures are used to help protect customer information against unauthorized access, misuse, disclosure, or destruction.

However, no internet transmission or digital storage system can be guaranteed to be completely secure.

Third-Party Services & External Links

This website may contain links to external websites, social platforms, payment systems, or third-party services not controlled by Our Hero The Villain Inc.

We are not responsible for the privacy practices, policies, or content of third-party platforms or services.

International Users

Users accessing this website from outside Canada acknowledge that information may be processed, stored, or transferred within jurisdictions where operational infrastructure or service providers are located.

Children’s Privacy

Our Hero The Villain Inc. does not knowingly collect personal information from children under the age required by applicable privacy laws without appropriate consent.

Consent

By submitting personal information through this website, placing an order, joining a release list, contacting support, or interacting with our services, users consent to the collection, use, and disclosure of their information for the purposes described in this Privacy Policy.

Users may withdraw consent where permitted by law, subject to legal, contractual, fraud-prevention, fulfillment, accounting, or operational requirements.

Access, Correction & Privacy Requests

Users may request access to personal information held by Our Hero The Villain Inc. or request correction of inaccurate information, subject to verification and applicable legal limitations.

Privacy-related requests may be directed to:

support@ourherothevillain.com

Kloset Greed™ privacy or order-related questions may also be directed to:

Kloset Greed™ inquiries may be submitted through the Contact page.

Data Retention

Personal information is retained only as long as reasonably necessary for order fulfillment, customer support, legal compliance, accounting records, fraud prevention, dispute resolution, business operations, or as otherwise permitted by applicable law.

When personal information is no longer required, reasonable steps may be taken to delete, anonymize, or securely dispose of the information.

Accountability

Our Hero The Villain Inc. is responsible for personal information under its control and uses reasonable measures to protect that information in accordance with applicable privacy obligations.

Policy Updates

Our Hero The Villain Inc. reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Continued use of this website following updates constitutes acceptance of the revised Privacy Policy.

Contact Information

Questions regarding this Privacy Policy may be directed to:

support@ourherothevillain.com